This year, available a couple of buyers , Nuance got six Stevie Awards, including:
Best Use of Technology in Customer Service Award – Telecommunications Industries
TELUS pulled in Nuance to make sense of a consistently extraordinary conversational IVR that licenses clients to talk normally near the very edge of the start of the choice to encourage dragon helpline
continuously amazing requests replied and exchanges bound up . Working with Nuance, TELUS has lessened its quick exchanges and through and through expanded self-association trades.
Progress in Customer Service Award – Financial Services Industries